If you’ve ever been browsing the internet only to encounter the dreaded “DNS Server Isn’t Responding” error, you know how frustrating it can be. Luckily, there are a few simple steps you can take to fix the problem and get back online in no time.
The DNS, or Domain Name System, is responsible for translating domain names into IP addresses that your computer can understand. When your computer can’t connect to the DNS server, you won’t be able to access any websites.
In this article, we’ll show you how to fix the DNS Server Isn’t Responding error with these simple steps. Whether you’re a tech expert or a beginner, you’ll be able to follow along and get your internet connection back up and running.
So, if you’re tired of dealing with frustrating internet connection issues, keep reading to learn how to fix the DNS Server Isn’t Responding error once and for all.
Check Your Internet Connection
When you encounter the DNS server isn’t responding error message, the first step is to check your internet connection. Make sure that you are properly connected to the internet and that there are no connectivity issues. You can try accessing other websites to verify if you are able to load them or not.
If you are using a wireless connection, check if your device is connected to the correct network. Also, check if your router is properly connected to the modem and if the modem is turned on.
Another way to check your internet connection is to use the command prompt. Open the command prompt and type ping www.google.com and hit enter. If you receive responses, it means that your internet connection is working fine.
If you are still facing the same issue, try restarting your modem or router. You can also try resetting your router to its default settings.
In case you are unable to connect to the internet at all, you can contact your internet service provider for assistance. They can help you troubleshoot the issue and provide you with a solution.
Restart Your Computer
If you are experiencing issues with your computer, restarting it can often be an effective solution. Restarting your computer can help to clear out any temporary files or cache that might be causing problems. Additionally, restarting your computer can help to free up any memory that may have been tied up by programs that are no longer running.
Before restarting your computer, make sure to save any work you have open and close any programs that are currently running. This will help to prevent any data loss or corruption that could occur if you were to simply shut down your computer without properly closing out of programs.
Once you have saved your work and closed any programs that are running, you can restart your computer by clicking on the Start button and selecting Restart. Alternatively, you can press the Ctrl + Alt + Delete keys on your keyboard and then select Restart from the options menu that appears.
If your computer is completely unresponsive and won’t allow you to restart it using the normal methods, you can try performing a hard reset. To do this, simply hold down the power button on your computer for several seconds until it shuts off. Then wait a few seconds before pressing the power button again to turn it back on.
Restart Your Router
If you are experiencing slow or intermittent internet connection, one simple solution you can try is to restart your router. Restarting your router can help to clear out any network congestion that may be slowing down your connection.
To restart your router, simply unplug it from the power source, wait for about 30 seconds, and then plug it back in. This should be enough time for the router to completely power down and clear out any temporary issues it may be experiencing.
After you have restarted your router, it may take a few minutes for it to fully come back online and connect to the internet. Once it is fully operational, check your internet connection again to see if the problem has been resolved.
If restarting your router does not solve the issue, you may need to try some additional troubleshooting steps, such as checking your modem or contacting your internet service provider for assistance.
Unplug and Reconnect Cables
If restarting your router and modem does not solve your internet connectivity issues, it may be time to try unplugging and reconnecting the cables. Over time, cables can become loose, damaged, or disconnected, which can cause problems with your internet connection.
Before you begin, make sure to identify which cables are connected to your router and modem. You should have an Ethernet cable connecting your modem to your router, and an Ethernet cable connecting your router to your computer or other devices. You may also have a coaxial cable connecting your modem to a wall jack for your internet service provider.
Once you have identified the cables, follow these steps:
- Unplug the Ethernet cable connecting your modem to your router, and then plug it back in firmly. Do the same for the Ethernet cable connecting your router to your computer or other devices.
- If you have a coaxial cable, unplug it from the wall jack and then from the modem. Wait for a few seconds before plugging it back in.
- Once you have reconnected all the cables, wait for a few minutes before checking your internet connection again. This will give your modem and router time to fully establish a connection with your internet service provider.
If you are still experiencing internet connectivity issues after unplugging and reconnecting the cables, you may need to contact your internet service provider for further assistance.
Reset Your Router
If restarting and reconnecting cables did not fix your router issues, you may need to reset it. Resetting your router will restore its default settings, which can help resolve a variety of problems. Here are some steps to follow:
- Step 1: Locate the reset button on your router. It’s usually a small hole on the back or bottom of the device.
- Step 2: Using a paperclip or a pin, press and hold down the reset button for about 10 seconds.
- Step 3: Release the reset button and wait for the router to reboot.
After resetting your router, you will need to reconfigure it with your network settings, such as your Wi-Fi network name and password. You may also need to update the router’s firmware to ensure it’s operating on the latest version. If you’re unsure about how to do this, refer to your router’s manual or contact your internet service provider for assistance.
It’s worth noting that resetting your router should be a last resort. This is because it will erase all custom settings you may have made, such as port forwarding and security configurations. If you do decide to reset your router, be sure to backup any important settings beforehand.
Upgrade Your Router’s Firmware
If you’re experiencing slow internet speeds or connectivity issues with your router, it may be time to upgrade your firmware. Firmware is the software that controls the router’s hardware, and upgrading it can improve the router’s performance and security.
Backup your router’s settings: Before upgrading your router’s firmware, it’s essential to backup your current settings. This backup will allow you to restore your previous settings if anything goes wrong during the upgrade process.
Find the correct firmware: To upgrade your router’s firmware, you need to download the correct firmware from the manufacturer’s website. Make sure to select the firmware that matches your router model and version number.
Upgrade the firmware: Once you’ve downloaded the firmware, you’ll need to log in to your router’s web interface and navigate to the firmware upgrade section. Follow the on-screen instructions to upgrade the firmware. During this process, it’s crucial not to turn off your router or interrupt the upgrade process.
Clear Your DNS Cache
DNS stands for Domain Name System, which is responsible for translating domain names into IP addresses that your computer can use to connect to websites. Sometimes, your computer may have trouble connecting to a website because it has outdated or incorrect information in its DNS cache. Clearing your DNS cache can help resolve these issues.
To clear your DNS cache on a Windows computer, open the command prompt as an administrator and type ipconfig /flushdns and press Enter. On a Mac, open the Terminal and type sudo killall -HUP mDNSResponder and press Enter. On a Linux computer, open the terminal and type sudo /etc/init.d/nscd restart and press Enter.
Clearing your DNS cache is a simple and quick fix that can help solve connection issues with websites. If you continue to experience connection issues after clearing your DNS cache, you may need to contact your internet service provider for further assistance.
Flush Your DNS Cache in Windows
If you are experiencing issues with your internet connection or website loading, it may be helpful to flush your DNS cache on your Windows computer. This can clear out any outdated or incorrect information that may be stored in the cache and allow for a fresh start. To do this, follow these steps:
- Step 1: Open the Command Prompt by pressing the Windows key and typing “cmd”. Right-click on Command Prompt and select “Run as administrator”.
- Step 2: Type the following command into the Command Prompt: ipconfig /flushdns
- Step 3: Press Enter and wait for the confirmation message that says “Successfully flushed the DNS Resolver Cache”.
After completing these steps, your DNS cache should be cleared on your Windows computer. This may help resolve any internet connectivity issues or website loading problems you may have been experiencing.
Clear Your DNS Cache in Mac OS X
If you’re experiencing DNS issues on your Mac, clearing the DNS cache can help resolve the problem. Here’s how to do it:
Step 1: Open the Terminal app from your Applications > Utilities folder.
Step 2: Type the following command and press Enter: sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder;
Step 3: You’ll be prompted to enter your Mac’s administrator password. Type it in and press Enter.
Step 4: Wait a few seconds for the command to run and the DNS cache to be cleared.
That’s it! Your DNS cache has been cleared and you should now be able to access the websites you were having trouble with.
Update Your Network Adapter Driver
If you are experiencing slow or unstable internet connection, it might be due to an outdated or corrupted network adapter driver. A network adapter driver is responsible for communication between your computer and the internet. Here are a few steps to update it:
Step 1: Identify the type of network adapter you have on your computer. You can do this by opening the Device Manager on your Windows computer or the System Information tool on your Mac.
Step 2: Visit the website of the manufacturer of your network adapter and locate the latest driver for your adapter. Be sure to download the correct driver for your operating system.
Step 3: Once the download is complete, double-click the downloaded file and follow the on-screen instructions to install the driver. Be sure to restart your computer after installation for the changes to take effect.
Updating your network adapter driver can significantly improve your internet connection speed and stability. It’s important to keep your drivers up-to-date to ensure optimal performance and security.
Update Your Driver Automatically with Device Manager
If you are experiencing issues with your network adapter, it may be necessary to update the driver. One way to update your driver is through the Device Manager in Windows. Here are the steps:
- Press the Windows key + X and select Device Manager from the menu.
- Expand the Network adapters category.
- Right-click on your network adapter and select Update driver.
- Select Search automatically for updated driver software.
Windows will now search for and install the latest driver for your network adapter. This process may take several minutes, depending on your internet connection and the size of the driver update.
If Windows is unable to find an updated driver for your network adapter, you may need to manually download and install the driver from the manufacturer’s website.
Manually Update Your Driver with the Manufacturer’s Website
If you were unable to update your network adapter driver automatically through Device Manager, you can manually download and install the latest driver from the manufacturer’s website. To do this, you will need to know the make and model of your network adapter.
Start by visiting the website of your adapter’s manufacturer. Look for a “Support” or “Downloads” section on the website, and search for the driver for your specific adapter model and operating system. Be sure to download the correct driver for your system and architecture (32-bit or 64-bit).
Once you’ve downloaded the driver, double-click on the installer file and follow the on-screen instructions to install it. Be sure to restart your computer after the installation process is complete. Your network adapter should now be updated with the latest driver.
It’s important to keep your network adapter driver up to date to ensure the best performance and stability of your network connection. By following these steps, you can manually update your driver and stay connected without any issues.
Change Your DNS Server Address
DNS server plays a critical role in how the internet works. If you’re experiencing slow internet connection, changing your DNS server address can help.
Changing your DNS server address can also help you bypass geo-restrictions and access content that’s not available in your country. Some DNS servers also offer better security and privacy than your internet service provider’s default DNS server.
To change your DNS server address, you can either change it on your router or on your device. Changing it on your router will apply the changes to all devices on your network, while changing it on your device will only apply to that specific device.
Use Google DNS
If you’re experiencing slow internet speeds or connectivity issues, changing your DNS server address can often help. One option is to use Google DNS, which is known for its fast and reliable service. By using Google DNS, you can improve your internet speed and reduce the chance of experiencing DNS errors.
To use Google DNS, you need to change the DNS server address in your network settings. First, go to your network settings and click on “Change adapter options.” Then, right-click on the network you’re using and select “Properties.” Click on “Internet Protocol Version 4 (TCP/IPv4)” and then click “Properties” again. In the new window, select “Use the following DNS server addresses” and enter the following:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
Once you’ve entered the Google DNS server addresses, click “OK” to save your changes. You should now be using Google DNS and should notice an improvement in your internet speed and connectivity.
Use OpenDNS
OpenDNS is another popular DNS service that offers improved security, parental controls, and faster browsing speeds. To use OpenDNS, follow these steps:
- Visit the OpenDNS website and create a free account.
- Once you’ve created an account, follow the instructions to set up your router to use OpenDNS.
- You can also manually configure your computer or mobile device to use OpenDNS by changing the DNS server address in your network settings.
OpenDNS offers several different services, including a free service and a premium service with additional features. Once you’ve set up OpenDNS, you can customize your settings to block specific websites or content, set up parental controls, and more.
Using OpenDNS can help protect your network from phishing and malware attacks, as well as provide additional control over your network and browsing experience.
Use Cloudflare DNS
Cloudflare DNS is another popular option for those looking to improve their internet speed and security. It provides fast and reliable access to the internet and has built-in security features to protect against various online threats.
To use Cloudflare DNS, you can change the DNS settings on your router or computer. You can also use the Cloudflare 1.1.1.1 app for mobile devices, which is available for both iOS and Android.
Once you’ve changed your DNS settings to Cloudflare, you should notice a significant improvement in your internet speed and overall performance. Additionally, the built-in security features help protect your devices from various online threats, making it a great choice for those who value both speed and security.
Overall, Cloudflare DNS is a reliable and secure option for those looking to improve their internet experience. With fast speeds and built-in security features, it’s definitely worth considering as an alternative to your current DNS provider.
Disable Your Firewall Temporarily
If you are having trouble connecting to a website or a network, it’s possible that your firewall is blocking the connection. To test if this is the case, you can disable your firewall temporarily.
Before disabling your firewall, make sure you have a reliable antivirus program installed and your operating system is up to date. Once you have done that, follow these steps to disable your firewall:
Step 1: Click on the Start menu and type “Windows Defender Firewall” in the search bar. Click on the first result that appears.
Step 2: In the Windows Defender Firewall window, click on “Turn Windows Defender Firewall on or off” in the left-hand menu.
Step 3: Select “Turn off Windows Defender Firewall” for both the private and public network settings, and click “OK” to save the changes.
Remember to enable your firewall once you have finished troubleshooting the issue. Disabling your firewall should only be a temporary measure and should not be used as a permanent solution.
Disable Your Firewall in Windows
Step 1: Click the Windows Start button and select “Control Panel”.
Step 2: Click on “System and Security” and then click “Windows Firewall”.
Step 3: Click “Turn Windows Firewall on or off” in the left-hand menu.
Step 4: Select the “Turn off Windows Firewall” option for both private and public networks.
If you need to disable your firewall temporarily for troubleshooting purposes, you can follow these steps. However, it’s important to re-enable your firewall as soon as possible to protect your computer from security threats.
Disable Your Firewall in Mac OS X
If you are experiencing connection issues on your Mac, it may be because of the firewall blocking your network traffic. Here’s how to disable the firewall in Mac OS X:
Step | Action | Screenshot |
---|---|---|
Step 1 | Click the Apple icon in the upper-left corner of your screen and select System Preferences. | ![]() |
Step 2 | Click Security & Privacy. | |
Step 3 | Click the Firewall tab and then click the lock icon in the lower-left corner to unlock the settings. | |
Step 4 | Click Turn Off Firewall. | ![]() |
Once you have turned off the firewall, try connecting to the network again to see if the issue has been resolved. Don’t forget to turn the firewall back on when you’re done.
Note that disabling your firewall can leave your computer vulnerable to security threats, so it is important to only do so temporarily and with caution.
Frequently Asked Questions
What is a DNS server?
A DNS server is a computer server that contains a database of public IP addresses and their associated hostnames, and is responsible for resolving domain names to IP addresses.
What does it mean when the DNS server isn’t responding?
When the DNS server isn’t responding, it means that your computer is unable to access the website you’re trying to visit because it can’t translate the website’s domain name into an IP address.
What are some common DNS server addresses I can use?
Some common DNS server addresses you can use include Google DNS (8.8.8.8 and 8.8.4.4), OpenDNS (208.67.222.222 and 208.67.220.220), and Cloudflare DNS (1.1.1.1 and 1.0.0.1).