Is your PS4 experiencing issues connecting to the internet due to a DNS server error? Don’t panic! You can easily fix this issue by following a few simple steps. In this easy step-by-step guide, we will show you how to fix a DNS server on PS4 so you can get back to playing your favorite games online.
A DNS server acts as a translator between your device and the internet, allowing you to access websites and other online services. If the DNS server on your PS4 is not functioning correctly, it can cause problems with your internet connection. Fortunately, there are several ways to fix this issue.
Whether you need to check your internet connection, restart your router, change the DNS settings on your PS4, or use a wired connection, we have you covered. By following our guide, you can easily fix the DNS server on your PS4 and get back to enjoying your gaming experience online.
So, if you’re tired of dealing with DNS server issues on your PS4, keep reading for our step-by-step guide on how to fix the problem and get back to gaming in no time!
Check Your Internet Connection
If you are experiencing DNS server issues on your PS4, the first thing you should check is your internet connection. A poor or unstable connection can cause the DNS server to fail, preventing you from accessing online features and services on your PS4.
Start by checking if your internet connection is working properly on other devices in your home. If it is, you may need to troubleshoot your PS4 connection specifically. Check if your PS4 is connected to your network and has a strong signal. If not, you may need to move your PS4 closer to your router or modem.
If your PS4 is still not connecting to the internet, try resetting your modem and router. Unplug them from the power source and wait a few minutes before plugging them back in. Then, try connecting to the internet on your PS4 again.
If you are still having trouble connecting to the internet, you may need to contact your internet service provider (ISP) for assistance. They can help you troubleshoot your connection and determine if there is an issue on their end.
Remember, a stable internet connection is crucial for a seamless PS4 gaming experience. Don’t let DNS server issues slow you down. Check your connection first and foremost to ensure you can get back to gaming as quickly as possible.
Determine if Your Network is Functioning Properly
When you’re experiencing issues with your DNS server on your PS4, the first thing to check is your internet connection. Start by determining whether your network is functioning properly. Here are a few things to keep in mind:
- Check all of your devices: Make sure all devices connected to your network are experiencing similar issues. If only your PS4 is experiencing problems, then the issue is likely with your console.
- Reset your modem: Unplug your modem and wait for 30 seconds before plugging it back in. This may help reset your network connection and resolve any issues.
- Restart your router: Restarting your router can also help resolve network issues. To do this, simply unplug it from the power source and plug it back in after 30 seconds.
- Check your network settings: Make sure your network settings are properly configured and that your PS4 is connected to the correct network.
- Perform a network test: On your PS4, go to Settings > Network > Test Internet Connection. This will check your internet connection and identify any issues with your network.
If none of these solutions work, you may need to contact your internet service provider for further assistance. A faulty router or modem may also be the culprit, so consider replacing them if necessary.
Restart Your Router and Modem
If checking your internet connection doesn’t fix the issue, the next step is to restart your router and modem. This can often resolve DNS server problems by resetting your network connection.
To restart your router and modem, simply unplug them from the power source, wait for about 30 seconds, and then plug them back in. This will allow your devices to reboot and establish a new network connection.
If you have a separate modem and router, make sure to restart both devices. If you have a combined modem/router, restarting that one device will be sufficient.
It’s important to note that restarting your router and modem will temporarily disrupt your internet connection, so make sure to save any important work and close any open applications before proceeding.
If restarting your router and modem doesn’t solve the problem, there may be a more complex issue with your network that requires further troubleshooting.
Unplug Your Router and Modem
The first step in restarting your router and modem is to unplug them from the power source. This will help reset your network connection and clear any temporary network glitches.
Wait for at least 30 seconds before plugging them back in. This will ensure that all residual power has been drained from the devices.
After plugging them back in, wait for a few minutes until all the lights on your modem and router are stable. This means that your devices have successfully connected to the internet.
Wait for 30 Seconds before Replugging Your Router and Modem
Step 1: After unplugging your router and modem, wait for at least 30 seconds to allow your network to completely shut down.
Step 2: While waiting, take the time to check the cables and ensure they are connected correctly. Make sure that the power cables are connected securely and that all the necessary lights are on.
Step 3: After waiting for 30 seconds, plug your modem back in first and wait for it to completely power up. This should take about a minute or two.
Step 4: Once the modem is fully powered up, plug in your router and wait for it to fully power up as well. This should take another minute or two.
Step 5: Check your internet connection on your PS4 to see if the DNS server error has been resolved. If not, proceed to the next troubleshooting step.
Change the DNS Settings on Your PS4
If your DNS server is not working, you can change the DNS settings on your PS4 to fix it. Here are the steps:
Step 1: Go to the settings menu on your PS4 and select “Network”.
Step 2: Select “Set Up Internet Connection”.
Step 3: Choose either “Use Wi-Fi” or “Use a LAN Cable” depending on your connection type.
Step 4: Choose “Custom” and select your network.
Step 5: Select “Automatic” for IP Address Settings.
Step 6: Select “Do Not Specify” for DHCP Host Name.
Step 7: Choose “Manual” for DNS Settings and enter the primary and secondary DNS addresses.
By changing the DNS settings on your PS4, you can fix issues with the DNS server and improve your internet connection. If you are still having issues, try some of the other solutions outlined in this article.
Manually Enter DNS Settings
If you’re still experiencing issues with your DNS server on PS4 after restarting your router and modem, try manually entering DNS settings on your console. Here’s how to do it:Step 1: Go to “Settings” on your PS4 and select “Network”.
Step 2: Select “Set Up Internet Connection”.
Step 3: Choose “Custom” and select the connection type you use.
Step 4: When prompted to choose DHCP Host Name, select “Do Not Specify”.
Step 5: When prompted to choose DNS Settings, select “Manual”.
Step 6: Enter the primary and secondary DNS server addresses provided by your internet service provider.
By manually entering DNS settings, you can potentially resolve any issues with your current DNS configuration and establish a more stable and reliable internet connection for your PS4.Use Google’s Public DNS
If you’re having trouble with your current DNS server, you can try using Google’s Public DNS. Google’s Public DNS is a free, global DNS resolution service that you can use as an alternative to your current DNS provider. Here’s how you can change your DNS settings to use Google’s Public DNS:
- Go to your PS4’s Settings menu and select “Network”.
- Select “Set Up Internet Connection”.
- Select “Custom” and then select your connection method (Wi-Fi or LAN cable).
- Select “Automatic” for IP Address Settings.
- Select “Do Not Specify” for DHCP Host Name.
- Select “Manual” for DNS Settings.
Once you’ve selected “Manual” for DNS Settings, you can enter Google’s Public DNS IP addresses:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
Once you’ve entered the IP addresses, select “Next” and then “Test Internet Connection” to make sure your PS4 is properly connected to the internet using Google’s Public DNS.
By changing your DNS server to Google’s Public DNS, you may be able to improve your PS4’s internet connection and reduce issues with your DNS server. Give it a try and see if it helps!
Power Cycle Your PS4
If you have followed all the previous steps and still cannot connect to the DNS server on your PS4, the problem may be with the PS4 itself. In this case, try power cycling your PS4 to clear any temporary issues:
Step 1: Turn off your PS4 by holding down the power button for at least 7 seconds until the system beeps twice.
Step 2: Unplug the power cable from the PS4 and the wall outlet.
Step 3: Wait for at least 30 seconds before plugging the power cable back into the wall outlet and the PS4.
Step 4: Turn on your PS4 and check if the DNS server issue has been resolved.
Power cycling your PS4 is a simple yet effective method to troubleshoot many issues, including DNS server problems. If the issue persists, you may need to contact Sony support for further assistance.
Perform a Hard Reset on Your PS4
If power cycling your PS4 didn’t work, you can try performing a hard reset. This will erase all data from your PS4, so make sure to back up any important files before doing this.
- Step 1: Turn off your PS4 by pressing and holding the power button for at least 7 seconds until you hear two beeps.
- Step 2: Unplug all cables from your PS4.
- Step 3: Wait at least 30 seconds before plugging in the power cable and turning on your PS4.
- Step 4: Once your PS4 is on, connect your controller and select “Initialize PS4” from the settings menu.
- Step 5: Follow the on-screen instructions to complete the initialization process.
- Step 6: After the initialization process is complete, restore your data from the backup you made earlier.
Performing a hard reset can be a bit time-consuming, but it can help fix stubborn issues with your PS4’s software. If you’re still experiencing issues after performing a hard reset, it may be time to consider getting your PS4 repaired or replaced.
Unplug Your PS4 and Wait for 30 Seconds Before Plugging it Back In
When you’re experiencing issues with your PS4, one of the first things you should try is unplugging it from the power source. This can help reset the system and fix any minor issues that may be causing problems.
Step 1: Turn off your PS4 and unplug it from the power source.
Step 2: Wait for 30 seconds before plugging it back in. This gives the system enough time to reset.
Step 3: Plug the PS4 back into the power source and turn it on.
Step 4: Check to see if the issue has been resolved. If not, try other troubleshooting methods or contact support for further assistance.
Enter Safe Mode and Rebuild the Database
If your PS4 is experiencing frequent crashes or errors, rebuilding the database may help solve the issue. You can do this by accessing Safe Mode and selecting the “Rebuild Database” option.
To enter Safe Mode, turn off your PS4 completely and hold down the power button for about 7 seconds until you hear two beeps. Connect your controller using a USB cable and select the “Rebuild Database” option. This process may take some time, but it should not delete any of your saved data or game progress.
If you’re still experiencing issues after rebuilding the database, you may want to consider contacting Sony customer support or bringing your PS4 to a professional for repairs.
Use a Wired Connection
If you’re experiencing slow or unstable internet connection on your PS4, consider switching to a wired connection. A wired connection uses an ethernet cable to connect your console directly to your router or modem, providing a more stable and faster internet connection than Wi-Fi.
To set up a wired connection, simply connect one end of the ethernet cable to your PS4 and the other end to your router or modem. You may need to configure your network settings on your PS4 to enable the wired connection.
A wired connection is especially recommended for online gaming, as it can reduce lag and improve your overall gaming experience. It can also be more reliable for downloading large game updates or streaming content.
If you’re having trouble with your wired connection, check that your ethernet cable is securely plugged in and try resetting your router or modem. You may also need to troubleshoot your network settings on your PS4.
Overall, using a wired connection is a simple and effective way to improve your PS4’s internet performance.
| Step | Description | Time Required |
|---|---|---|
| 1 | Get an Ethernet cable that is long enough to connect your PS4 to your router. It should be long enough to avoid any tension or stress on the cable. | N/A |
| 2 | Locate the Ethernet port on your PSIt is located on the back of the console. Plug one end of the Ethernet cable into this port. | N/A |
| 3 | Locate an Ethernet port on your router. It is usually labeled with “LAN”. Plug the other end of the Ethernet cable into this port. | N/A |
| 4 | Turn on your PS4 and go to “Settings”. Then go to “Network Settings”. Choose “Set Up Internet Connection”. | N/A |
| 5 | Choose “Use a LAN Cable”. Follow the prompts to complete the setup process. | N/A |
Using a wired connection can provide a more stable and faster connection for your PSThis can result in less lag and faster download and upload speeds. It also eliminates the possibility of wireless interference, which can be a common issue for wireless connections.
Use Powerline Adapters to Improve Your Connection
If running an ethernet cable from your router to your PS4 is not practical, another option is to use powerline adapters. These devices use your home’s electrical wiring to transmit data, effectively turning your electrical outlets into ethernet ports.
To use powerline adapters, you’ll need to purchase a kit that includes at least two adapters. One adapter should be plugged into an electrical outlet near your router and connected to it via an ethernet cable. The other adapter should be plugged into an electrical outlet near your PS4 and connected to it via another ethernet cable.
Powerline adapters can be a great solution for those who want a wired connection but cannot run an ethernet cable between their router and PSThey are typically more reliable than Wi-Fi and can provide faster speeds, depending on the quality of your electrical wiring.
Keep in mind that powerline adapters can be affected by other devices plugged into the same circuit, so it’s important to choose the right outlets to use for the adapters. It’s also worth noting that powerline adapters may not work as well in homes with older electrical wiring.
Use a Wired Network Extender to Increase Your Coverage
If your PS4 is located far away from your router, you may experience poor connectivity and slow speeds. One solution is to use a wired network extender, which can help extend your network coverage.
A wired network extender works by using your existing electrical wiring to create a wired network connection, providing a stable and secure connection for your PSTo use a network extender, you’ll need to connect one unit to your router and another unit near your PS4, and then connect your PS4 to the extender via an Ethernet cable.
When choosing a network extender, look for one with gigabit Ethernet ports, which provide the fastest speeds. Additionally, make sure to choose an extender that is compatible with your router and power outlets.
While a network extender can be a great solution for extending your network coverage, it’s important to note that it may not be as fast or reliable as a direct wired connection to your router. However, it can still provide a significant improvement over a wireless connection.
Update Your PS4 Software
If you’re experiencing issues with your PS4, it’s possible that outdated software may be the culprit. Updating your PS4 software is a quick and easy way to fix a variety of issues, and it’s important to keep your console up to date to ensure optimal performance.
To check for updates, navigate to the “Settings” menu on your PS4 and select “System Software Update.” If an update is available, follow the on-screen instructions to download and install it. This process may take some time, so be patient and make sure you have a stable internet connection.
It’s also a good idea to enable automatic updates so that your PS4 can download and install updates in the background while you’re not using it. To do this, go to the “Settings” menu, select “System,” then “Automatic Downloads,” and finally “Application Update Files.” Make sure the “Download and Install Automatically” option is checked.
If you’re still experiencing issues after updating your PS4 software, you may need to perform a system software update via Safe Mode. This is a more in-depth update that can help to fix more serious issues with your console’s software.
Overall, keeping your PS4 software up to date is crucial for optimal performance and to avoid potential issues. Make sure to check for updates regularly and enable automatic updates to ensure that your console is always running the latest software.
Check for the Latest PS4 System Software Update
If you’re experiencing connectivity issues with your PS4, it could be due to outdated software. Check if there’s an available update by going to the Settings menu, selecting “System Software Update,” and then choosing “Check for Update.”
If there is an update available, download and install it to ensure that your PS4 has the latest features and security enhancements. This could also potentially fix any network issues you may be experiencing.
Make sure to have a stable internet connection before downloading any updates. It’s recommended to use a wired connection instead of Wi-Fi to avoid any interruptions during the download process.
Keep in mind that system software updates can take some time to download and install, so be patient and avoid turning off your console during the process.
Perform a Manual System Update
If you have trouble downloading the latest PS4 software update automatically, you can perform a manual system update. Here are the steps:
- Download the update file: Go to the PlayStation website and download the latest update file to your PC or Mac.
- Create a folder: Create a folder on a USB drive called “PS4”. Inside that folder, create another folder called “UPDATE”.
- Transfer the update file: Transfer the update file from your PC or Mac to the “UPDATE” folder on the USB drive.
- Start the PS4 in Safe Mode: Turn off your PS4 and hold down the power button until you hear two beeps. Connect the USB drive to the PS4 and select “Update System Software” from the Safe Mode menu.
- Select the update file: Select the update file from the USB drive and follow the on-screen instructions to complete the update.
- Restart your PS4: After the update is complete, your PS4 will restart automatically. Check that your system software is updated by going to Settings > System > System Information.
Performing a manual system update can help resolve issues with downloading the latest software update. If you continue to experience issues, contact PlayStation support for further assistance.
Frequently Asked Questions
What is a DNS server and why is it important for PS4?
A DNS server is a network component that translates domain names into IP addresses, which allows devices like the PS4 to connect to the internet. Without a functioning DNS server, your PS4 will not be able to access online content or services.
How can I check if my PS4 is experiencing DNS server issues?
You can check if your PS4 is experiencing DNS server issues by performing a connection test in the network settings. If the test indicates that the PS4 is unable to obtain an IP address or connect to the internet, there may be a problem with the DNS server.
How do I fix a DNS server issue on my PS4?
You can fix a DNS server issue on your PS4 by first trying to restart your router and modem, as well as your PSIf that doesn’t work, you can try changing the DNS settings on your PS4, or contacting your internet service provider for further assistance.
What are some common DNS server error codes on PS4 and what do they mean?
Some common DNS server error codes on PS4 include NW-31253-4, NW-31247-7, and NW-31250-These codes indicate issues with obtaining an IP address, connecting to the internet, or accessing PSN services, respectively.
Can a faulty DNS server cause other issues on my PS4?
Yes, a faulty DNS server can cause other issues on your PS4, such as slow internet speeds, disconnections from online games, and difficulty accessing online content. This is because the DNS server plays a crucial role in connecting your PS4 to the internet.
Can I use a third-party DNS server on my PS4?
Yes, you can use a third-party DNS server on your PS4 by manually configuring the DNS settings in the network settings menu. This can potentially improve your internet speeds and reduce latency, but it may also introduce security risks and cause other compatibility issues.