If you’re an avid player of Apex Legends, there’s nothing more frustrating than encountering a server timed out error in the middle of an intense game. This can lead to lost progress, disconnected matches, and a frustrating overall gaming experience. Thankfully, there are steps you can take to fix this issue and get back to enjoying your favorite game.
The server timed out error can be caused by a variety of factors, such as slow internet connection, router issues, firewall or antivirus settings, or DNS server problems. It’s important to understand the underlying cause of the error to properly fix the issue.
In this article, we’ll guide you through a few simple solutions to get your Apex Legends game back up and running. From checking your internet connection to contacting Apex Legends support, we’ll cover everything you need to know to fix the server timed out error once and for all.
Ready to jump in and troubleshoot the issue? Let’s get started with the first solution and get you back to playing Apex Legends without any interruptions.
Check your Internet Connection
If you’re having trouble connecting to Apex Legends servers, the first thing you need to do is check your internet connection. A weak or unstable connection can cause the “server timed out” error, making it difficult or impossible to play the game.
The first step is to make sure that your router and modem are both turned on and functioning properly. Check your network settings to see if your device is connected to the internet, and if the signal strength is strong.
If your internet connection is working fine, you should also check your firewall and antivirus settings. Sometimes, these programs can interfere with your connection and cause problems with online games. Make sure that Apex Legends is allowed through your firewall and that your antivirus software is not blocking the game.
It’s also a good idea to check for any updates or patches for Apex Legends, as these can often fix connection problems. Make sure that you’re running the latest version of the game and that your device’s software is up-to-date.
By following these steps, you can troubleshoot any connection problems and get back to playing Apex Legends in no time. Don’t let a “server timed out” error keep you from enjoying your favorite game. Keep reading for more helpful tips and tricks to fix this issue.
Check your Internet Connection
Run a Speed Test
The first step in troubleshooting a server timeout error on Apex Legends is to check your internet connection speed. Slow internet speed can lead to a poor gaming experience and server timeouts. Therefore, it is essential to run a speed test to check the speed of your internet connection.
You can run a speed test on various websites, such as Speedtest.net, Fast.com, or Google Fiber Speed Test. These websites will measure your internet connection’s speed, including your download and upload speeds, and ping.
If your internet connection is slow, try resetting your router, updating your network drivers, or contacting your internet service provider to fix the issue.
Once you have tested your internet connection speed and made necessary changes, try launching Apex Legends again to see if the server timeout error is resolved. If the error persists, try the other troubleshooting methods discussed in this article.
Reset your Modem
Unplug the power cable from the back of your modem.
Wait for 30 seconds and plug the cable back in.
Give the modem a few minutes to reboot.
Resetting your modem is a simple yet effective way to resolve internet connectivity issues. In most cases, resetting your modem should be the first troubleshooting step before contacting your internet service provider.
When you reset your modem, you are essentially clearing any temporary data and restarting the device. This can resolve issues such as slow internet speed, intermittent connectivity, and other related problems. If you’re experiencing any of these issues, it’s worth trying to reset your modem before taking any other steps.
It’s important to note that resetting your modem will also reset your internet connection, which means you’ll need to reconnect any devices that were previously connected. Make sure to have any relevant login information and passwords handy before resetting your modem.
Restart your Router
If you’re experiencing slow internet speeds, intermittent connectivity, or other related issues, restarting your router can be a quick and effective solution. Here are a few things to keep in mind when restarting your router:
Locate the Power Button – Before restarting your router, make sure you know where the power button is located. It’s typically on the back or bottom of the device, but the location can vary depending on the model.
Press and Hold the Power Button – To restart your router, press and hold the power button for at least 10 seconds. This will turn the router off and then back on again.
Wait for the Router to Restart – After you’ve pressed the power button, wait for the router to restart. This can take anywhere from a few seconds to a few minutes, depending on the model.
Check Your Internet Connection – Once the router has restarted, check your internet connection to make sure the issue has been resolved. If you’re still experiencing issues, you may need to contact your internet service provider for further assistance.
Restarting your router is a simple yet effective way to resolve many common internet connectivity issues. It can help clear any temporary data and refresh your connection to the internet, which can improve speed and reliability. If you’re experiencing issues with your internet connection, try restarting your router before taking any other steps.
Unplug and Reconnect Cables
If your internet connection is slow or not working, there may be an issue with your cables. The first step you can take is to unplug and reconnect your cables. This will ensure that the cables are properly connected and that there are no loose connections.
Unplug the cables from both the modem and the router. Wait for a few seconds before plugging them back in. Make sure the cables are securely connected to the modem and router. If your cables are damaged, replace them with new ones.
Check to see if your cables are in the correct ports. The cable that connects the modem to the router should be plugged into the WAN port on the router. The cable that connects your computer to the router should be plugged into one of the LAN ports on the router.
- Inspect the cables for any visible damage or wear and tear. If you find any, it may be time to replace the cables.
- Ensure that the cables are not stretched or bent. This can cause signal interference and result in slow or disrupted internet connections.
- Try plugging the cables into different ports to see if this improves your connection. Sometimes, a port may be damaged and switching to a different one can help.
After you have checked and reconnected your cables, wait a few minutes for your modem and router to reboot. This should refresh your connection and help resolve any issues that may have been caused by loose or damaged cables.
Factory Reset the Router
If all else fails and you’re still experiencing connectivity issues with your router, a factory reset may be necessary. This process will restore the router to its original factory settings and wipe out any custom configurations you may have set up. Before you proceed with this step, be sure to backup your important settings so that you can easily restore them after the reset.
The exact method for performing a factory reset varies depending on the make and model of your router, so be sure to consult the user manual or manufacturer’s website for detailed instructions. In general, the process involves locating the reset button on the router (often found on the back or bottom) and holding it down for a set period of time (typically 10-30 seconds).
Once the reset is complete, you will need to reconfigure your router with your desired settings, including your network name and password. This process can be time-consuming, but it should resolve any persistent connectivity issues you’ve been experiencing.
- Backup your settings: Before you initiate the factory reset, make sure you backup your router’s settings. You can do this by logging into the router’s admin panel and selecting the backup or settings option. Alternatively, you can use a third-party software tool to backup your router’s settings.
- Locate the reset button: The reset button is typically located on the back or bottom of the router. Use a small object like a paperclip to press and hold the reset button for the specified time period.
- Reconfigure your settings: After the reset is complete, you will need to reconfigure your router with your desired settings, including your network name and password. This process can be time-consuming, but it should resolve any persistent connectivity issues you’ve been experiencing.
Remember that a factory reset should be a last resort and is not recommended unless you have exhausted all other troubleshooting methods. It is also important to note that the process will wipe out any custom configurations you may have set up, so be sure to backup your settings beforehand.
Disable Firewall or Antivirus Software
When you encounter connectivity issues, one possible solution is to disable your firewall or antivirus software. These programs can sometimes interfere with your network connection and prevent you from accessing the internet.
To disable your firewall, go to the control panel on your computer and select “System and Security.” Then, click on “Windows Defender Firewall” and choose “Turn Windows Firewall on or off.” Here, you can turn off your firewall temporarily to see if it is causing the issue.
Similarly, you can also disable your antivirus software temporarily to troubleshoot connectivity problems. However, keep in mind that this will leave your computer vulnerable to attacks, so make sure to re-enable it once you have resolved the issue.
If disabling your firewall or antivirus software solves the connectivity issue, consider adjusting the settings of your security programs to allow your network connection. You can also consult the user manual or contact customer support for more information on how to configure your software properly.
Remember that disabling your firewall or antivirus software should only be done temporarily for troubleshooting purposes. Always make sure to re-enable these programs to protect your computer from potential security threats.
Disable Firewall on Windows
Firewalls are an important component of computer security, but they can sometimes interfere with network connectivity. If you’re experiencing connection issues, disabling the firewall temporarily can help you identify if it is the cause of the problem.
Here’s how to disable the firewall on Windows:
- Step 1: Click the Start menu and type “firewall.”
- Step 2: Click “Windows Defender Firewall” to open the firewall settings.
- Step 3: Click “Turn Windows Defender Firewall on or off.”
- Step 4: Select “Turn off Windows Defender Firewall” for both private and public networks.
After disabling the firewall, check if the network connectivity issue is resolved. If it is, you can turn the firewall back on and create exceptions for programs that require network access.
Note: Disabling the firewall can leave your computer vulnerable to attacks, so make sure to turn it back on when you’re done troubleshooting.
Change the DNS Server Settings
If you’re experiencing slow internet speed or connectivity issues, changing the DNS server settings on your router can help improve your browsing experience. DNS servers act as a phonebook for the internet, translating domain names into IP addresses, and a faster DNS server can result in faster loading times for websites.
To change your DNS server settings, log in to your router’s administration page and navigate to the Network or Internet settings. Look for the DNS server settings and input the IP addresses of the DNS servers you want to use. You can use popular public DNS servers such as Google DNS or OpenDNS, or you can use a DNS server provided by your ISP.
After you’ve changed the DNS server settings, it’s a good idea to restart your router and clear your browser’s cache to ensure that the changes take effect. If you’re still experiencing issues, you can try using a different DNS server or contact your ISP for assistance.
Change DNS Settings on Windows
DNS (Domain Name System) servers are responsible for translating domain names into IP addresses, allowing your computer to access websites and other online resources. Changing the DNS server settings can help improve network performance and security. Here’s how to do it on Windows:
| Step | Action | Result |
|---|---|---|
| 1 | Open the Control Panel | Displays the Control Panel interface |
| 2 | Select “Network and Sharing Center” | Opens the Network and Sharing Center |
| 3 | Click on the active network connection | Displays the network status and properties |
| 4 | Click on “Properties” | Opens the network properties window |
| 5 | Select “Internet Protocol Version 4 (TCP/IPv4)” | Highlights the IPv4 protocol settings |
| 6 | Click on “Properties” | Opens the IPv4 properties window |
| 7 | Select “Use the following DNS server addresses” | Enables manual DNS server address entry |
| 8 | Enter the preferred and alternate DNS server addresses | Configures the DNS server settings |
| 9 | Click on “OK” | Saves the changes and closes the windows |
After changing the DNS server settings, you may need to restart your computer or router to apply the changes. You can also try using a public DNS server, such as Google’s DNS (8.8.8.8 and 8.8.4.4) or Cloudflare’s DNS (1.1.1.1 and 1.0.0.1), for faster and more reliable internet access.
Change DNS Settings on Mac
If you want to change the DNS settings on your Mac, follow these steps:
| Step | Action | Image |
|---|---|---|
| Step 1 | Open System Preferences from the Apple menu in the top-left corner of your screen. |  |
| Step 2 | Click on the Network icon. | |
| Step 3 | Select the network connection you want to modify and click on the Advanced button. | |
| Step 4 | Click on the DNS tab. |  |
| Step 5 | Click on the + button to add a new DNS server. |  |
| Step 6 | Type in the IP address of the DNS server you want to use and click on OK. |  |
That’s it! Your Mac will now use the new DNS server you entered.
Change DNS Settings on Xbox One
If you’re experiencing slow internet speeds or connectivity issues on your Xbox One, changing the DNS server settings may help. Here’s how to do it:
Step 1: Press the Xbox button on your controller to open the guide, then select “Settings”.
Step 2: Select “Network”, then “Network settings”.
Step 3: Select “Advanced settings”, then “DNS settings”.
Step 4: Select “Manual”, then enter the new DNS server settings provided by your Internet Service Provider or a third-party DNS provider.
Step 5: Save your settings and restart your Xbox One for the changes to take effect.
Changing your DNS server settings can often improve internet speed and reliability. If you’re still experiencing issues, try contacting your Internet Service Provider for further assistance.
Contact Apex Legends Support
Submit a Ticket: If you are experiencing an issue in Apex Legends, you can submit a ticket to the game’s support team. Visit the game’s website and click on the “Support” tab to access the ticket submission form. Be sure to provide as much detail as possible about the issue you are experiencing.
Live Chat: If you prefer to speak with a support representative directly, you can access live chat support through the game’s website. This option allows you to get real-time assistance with your issue.
Social Media: Another way to reach out to Apex Legends support is through social media. The game has active Twitter and Facebook accounts where you can send a direct message to the support team. This option can be useful if you want a quick response or if you prefer a more public form of communication.
Contact EA Support
If you are experiencing issues with Apex Legends, contacting EA Support can be a great way to resolve the problem. Here are some tips to help you get in touch with their support team:
Visit the EA Help website: This is the first step in getting in touch with EA Support. The website provides various options to help you resolve the issue, such as troubleshooting guides and community forums.
Contact EA Support via phone: If you prefer to speak to someone directly, you can contact their support team by phone. You can find the phone number for your country on the EA Help website. Be sure to have your account information ready, such as your username and email address.
Contact EA Support via chat: Another option is to contact their support team via chat. You can access the chat feature on the EA Help website. This can be a convenient way to resolve your issue quickly, without having to wait on hold.
Provide detailed information: When contacting EA Support, be sure to provide as much detail as possible about the issue you are experiencing. This can help the support team better understand the problem and provide a quicker resolution.