DNS, or Domain Name System, is a crucial component of your internet connection. It translates website names into IP addresses that computers can understand, allowing you to access the internet seamlessly. However, when the DNS server is not responding, it can leave you feeling frustrated and helpless. In this article, we will walk you through a step-by-step guide on how to fix DNS server not responding on WikiHow. With our expert guidance, you will be able to troubleshoot and fix the problem in no time.
If you’re experiencing issues with your internet connection, such as slow loading times or inability to access websites, the problem might be with your DNS server. Learning the basics of DNS and troubleshooting common issues can save you time and money. In this article, we’ll explore the most effective solutions to fix DNS server not responding issues.
Whether you’re an experienced computer user or a beginner, fixing DNS server issues can be overwhelming. That’s why we’ve broken down each step in simple terms and provided helpful visuals to guide you. So, if you’re tired of staring at a blank screen or error message, keep reading to learn how to fix DNS server not responding on WikiHow.
With our easy-to-follow guide, you will be able to diagnose and fix DNS server issues quickly and efficiently. Say goodbye to frustrating loading times and hello to a seamless browsing experience. Let’s get started!
Learn the Basics of DNS
Before we dive into fixing the “DNS server not responding” error, it’s important to understand what DNS is and how it works. DNS stands for Domain Name System, which is like the phonebook of the internet. When you enter a website address in your browser, the DNS server translates that address into an IP address, allowing your device to connect to the website’s server.
There are two types of DNS servers: authoritative DNS servers and recursive DNS servers. Authoritative DNS servers store the actual DNS records for a domain, while recursive DNS servers act as a middleman between your device and the authoritative DNS server to find the IP address for a domain.
Understanding how DNS works can help you troubleshoot and fix “DNS server not responding” errors. In the next sections, we’ll cover various methods to diagnose and solve this issue.
What is DNS?
DNS, or Domain Name System, is a crucial component of the internet that translates human-readable website addresses into IP addresses that computers can understand.
- DNS servers are like phone books for the internet, storing information about domain names and their corresponding IP addresses.
- When you type a URL into your browser, your computer contacts a DNS server to look up the IP address of the website you want to visit.
- The DNS server responds with the IP address, allowing your computer to establish a connection to the website.
- Without DNS, you would have to remember the IP addresses of all the websites you want to visit, which would be impractical.
- DNS can also help you bypass censorship by accessing blocked websites through alternative DNS servers.
- However, DNS can also be vulnerable to cyber attacks, such as DNS spoofing, which can redirect you to malicious websites.
Understanding the basics of DNS is essential for troubleshooting common internet issues, such as the DNS server not responding. In the following sections, we’ll explore some tips and tricks for fixing this issue and ensuring a smooth internet browsing experience.
Check Your Network Connection
If you’re having issues with your DNS server, the first thing to check is your network connection. Here are some steps to follow:
Restart Your Computer: Sometimes a simple restart is all it takes to fix your network connection. Shut down your computer and wait a few seconds before turning it back on.
Check Your Wi-Fi Connection: If you’re connected to Wi-Fi, make sure it’s working properly. Try connecting to a different Wi-Fi network or using an Ethernet cable to see if that fixes the issue.
Verify Your Ethernet Connection: If you’re using an Ethernet cable, make sure it’s properly plugged in and not damaged. You can also try connecting to a different Ethernet port on your router or modem.
Reset Your Network Settings: Resetting your network settings can help fix connection issues. Go to your computer’s settings and look for an option to reset your network settings. Be aware that this will reset all your network settings to default, so you’ll need to re-enter your Wi-Fi passwords.
Contact Your ISP: If you’re still having issues with your network connection, contact your Internet Service Provider (ISP) to see if there’s an outage in your area or if there’s an issue with your account.
Restart Your Router and Modem
If checking your network connection doesn’t work, the next step is to restart your router and modem. This can sometimes help fix issues with the DNS server not responding.
- Unplug your router and modem from the power source.
- Wait at least 30 seconds before plugging them back in.
- Plug in your modem first and wait for it to fully restart before plugging in your router.
- Wait for your router and modem to fully restart and establish a connection to the internet.
If restarting your router and modem doesn’t work, you may need to reset them to their factory settings. Keep in mind that this will erase any custom settings you have configured, so it should be a last resort.
Disconnect and Reconnect Your Device to the Network
Disconnect: Disconnect your device from the network by turning off Wi-Fi or unplugging the Ethernet cable.
Wait: Wait for a few seconds and then reconnect your device to the network.
Restart: If the problem persists, try restarting your device and then reconnecting to the network.
Reset: If the problem still persists, try resetting your device’s network settings to default.
Disconnecting and reconnecting your device to the network can help fix the “DNS server not responding” error. Sometimes, the connection between your device and the network may become corrupted, causing the error. By disconnecting and reconnecting your device, you establish a fresh connection, which can help resolve the issue.
Use Command Prompt to Check Your Network Status
If checking your network connection using the methods above did not resolve the issue, you can use the command prompt to diagnose the problem. To do this, follow the steps below:
- Open Command Prompt: Click on the Start menu and type “cmd” into the search box. Then, right-click on Command Prompt and select “Run as administrator”.
- Type “ipconfig” and press Enter: This command will display your network configuration information, including your IP address and DNS server address.
- Check your DNS server address: Look for the line that says “DNS Servers” and note the address listed next to it. If the address is not correct, you can change it using the steps outlined in the next section.
- Use the “ping” command: Type “ping” followed by the IP address of the DNS server. If you receive a response, it means that your device can communicate with the DNS server. If not, there may be an issue with your network connection.
Using these steps, you can determine if the issue with your DNS server not responding is related to your network connection or the DNS server itself. If the problem persists, you may need to contact your internet service provider for further assistance.
Restart Your Router and Modem
If checking your network connection did not fix the issue, restarting your router and modem might help. A restart can reset the hardware and software of your network devices and clear any temporary issues that may have occurred. Before restarting, check if any cables are loose or disconnected.
To restart your router and modem, simply unplug them from the power source and wait for at least 30 seconds. Then plug them back in and wait for the devices to fully reboot. Once they’re up and running, check if the DNS server not responding error has been resolved.
If you have a separate modem and router, make sure to restart both devices. If your modem and router are combined into one device, you only need to restart that device.
Unplug Your Router and Modem
If restarting your router and modem doesn’t work, you may need to unplug them to clear out any issues. Follow these steps:
- Locate your router and modem. They are usually located near each other and connected with a cable.
- Unplug the power cord from the back of the router and modem.
- Wait at least 30 seconds before plugging the power cord back into the modem.
- Wait for the modem to fully boot up and show a solid internet connection light. This may take a few minutes.
- Once the modem is fully booted up, plug the power cord back into the router and wait for it to fully boot up.
- Check if the DNS server not responding issue is resolved.
If unplugging your router and modem doesn’t work, you can also try resetting them to their default settings. This will erase all of your customized settings, but may fix any underlying issues that are causing the DNS server not responding error.
If you’re still having issues after trying these steps, it may be a good idea to contact your internet service provider for further assistance.
Wait and Reconnect Your Router and Modem
Wait at least 30 seconds after unplugging your router and modem before reconnecting them. This ensures that all residual power is discharged and the devices fully reset.
Plug in the modem first, and wait for all of its lights to come on and stabilize. This usually takes about a minute.
Plug in the router next, and wait for all of its lights to come on and stabilize. This may take another minute or two.
Reconnect your devices to the network. Once your router and modem are fully restarted, you can reconnect your devices to the network and check if the problem is resolved.
Reset Your Router and Modem to Factory Settings
If you’ve tried all the previous troubleshooting steps and are still experiencing network issues, you may need to reset your router and modem to their factory settings. This will erase all your personalized settings, so make sure to have them handy.
To reset your router and modem, locate the reset button on each device. It’s usually a small hole on the back or bottom of the device. Use a paperclip or a similar tool to press and hold the button for 10-15 seconds.
After resetting the devices, wait a few minutes for them to reboot and reconnect to the internet. You will need to set up your network again, including your Wi-Fi name and password.
|Router/Modem Brand||Reset Button Location||Reset Button Duration|
|Linksys||Back of the device||10 seconds|
|Netgear||Bottom of the device||15 seconds|
|TP-Link||Back of the device||10 seconds|
|ASUS||Back of the device||10 seconds|
|Motorola||Back of the device||15 seconds|
|Arris||Back of the device||10 seconds|
Configure Your DNS Server Settings
If you’re experiencing issues with your internet connection, you may need to configure your DNS server settings. Here are some steps to get started:
Step 1: Determine the IP address of your router. You can usually find this information on the router itself or in the documentation that came with it.
Step 2: Log in to your router’s web-based configuration page. You can usually access this page by typing your router’s IP address into a web browser.
Step 3: Find the DNS server settings in the configuration page. They may be located under a “Network” or “Internet” tab.
Step 4: Change the DNS server settings to a public DNS server, such as Google DNS or OpenDNS. This can often help resolve connectivity issues.
Step 5: Save your changes and reboot your router. This will ensure that the new DNS server settings take effect.
By following these steps, you should be able to configure your DNS server settings and improve your internet connection. If you continue to experience issues, you may need to contact your internet service provider for further assistance.
Use Public DNS Servers
Public DNS servers are servers maintained by organizations or companies that are freely available for public use. You can use these servers to improve your internet connection speed and bypass any issues with your default DNS server.
To use a public DNS server, you need to change your DNS settings on your device or router. You can find a list of public DNS servers online and choose one that is closest to your location.
Some popular public DNS servers include Google Public DNS, OpenDNS, and Cloudflare DNS. These servers have been tested and are known to provide reliable and fast DNS resolution.
Flush Your DNS and Clear Your Cache
DNS cache and browser cache can cause problems with your network connection or browsing experience. Flushing your DNS and clearing your cache can resolve these issues.
Flush your DNS to clear any incorrect or outdated IP addresses that your computer may have stored. This can be done by opening the Command Prompt and typing “ipconfig /flushdns” and pressing Enter.
Clearing your browser cache will remove any stored data from websites, which may fix slow loading or unresponsive pages. You can typically clear your cache by accessing the settings or options menu in your browser and finding the “clear cache” or “clear browsing data” option.
Flush Your DNS Using Command Prompt
Flushing your DNS cache can help resolve issues related to DNS resolution, and using Command Prompt is one way to do it. Here are the steps:
Step 1: Open Command Prompt by typing “cmd” in the Windows search bar and selecting “Command Prompt.”
Step 2: In the Command Prompt window, type “ipconfig /flushdns” and press Enter. This will flush your DNS cache.
Step 3: Wait for a few seconds until the command is completed, then close the Command Prompt window.
Step 4: Try accessing the website or service that was giving you problems again to see if the issue has been resolved.
Remember that flushing your DNS cache may cause your computer to take longer to resolve DNS queries initially as it rebuilds the cache. However, this is typically a temporary issue and should not cause any long-term problems.
Clear Your Cache on Google Chrome
If you’re experiencing slow browsing or connectivity issues, clearing your cache on Google Chrome may help. Here are the steps to follow:
- Open Google Chrome. Click on the three dots in the top right corner of the screen.
- Select Settings. Scroll down and click on “Advanced.”
- Clear browsing data. Under “Privacy and Security,” click on “Clear browsing data.”
- Select what to clear. Choose what data you want to delete, such as cookies, cached images and files, and browsing history. You can also choose a time range.
After you have selected what to clear, click on “Clear data.” Once the process is complete, you should notice an improvement in browsing speed and connectivity.
Remember that clearing your cache will log you out of any websites you are currently logged into, and you may have to re-enter your login information.
If you continue to experience issues, you may want to consider clearing your cache and cookies regularly or using incognito mode while browsing.
Clear Your Cache on Mozilla Firefox
Step 1: Open Firefox and click on the hamburger icon in the top-right corner of the window.
Step 2: Select “Options” from the menu and then click on “Privacy & Security” on the left-hand side.
Step 3: Scroll down to the “Cookies and Site Data” section and click on “Clear Data.”
Step 4: Check the box next to “Cached Web Content” and then click on “Clear.”
Firefox will then clear your cache and other site data. You may need to restart your browser for the changes to take effect.
Update Your Network Adapter Driver
If you are experiencing network connectivity issues, updating your network adapter driver can often resolve the problem. Outdated drivers can cause issues with your network connection and may be the cause of slow or unstable internet speeds.
To update your driver, first identify the make and model of your network adapter. You can do this by checking your computer’s device manager or contacting your computer’s manufacturer. Once you have this information, visit the manufacturer’s website to download the latest driver for your adapter.
Before installing the new driver, it’s a good idea to uninstall the old driver first. This can be done in the device manager. Once the old driver is uninstalled, you can install the new driver by following the manufacturer’s instructions.
Find the Latest Driver Online
If you’re experiencing network connectivity issues, it might be time to update your network adapter driver. The first step is to find the latest driver online.
Visit the Manufacturer’s Website: Visit the website of your network adapter manufacturer and look for a section on driver downloads. Look for the latest version of the driver for your specific model and operating system.
Use a Driver Update Tool: You can also use a driver update tool to find the latest driver for your network adapter. These tools can scan your system and identify outdated or missing drivers, and provide you with the latest version to download and install.
Use the Device Manager: If you know the name and model number of your network adapter, you can use the Device Manager in Windows to search for an updated driver. Right-click on the adapter and select “Update driver” to see if there is a newer version available.
Check Windows Update: In some cases, Windows Update may also provide the latest driver for your network adapter. Go to Settings > Update & Security > Windows Update and click “Check for updates” to see if any updates are available.
Frequently Asked Questions
How do I troubleshoot a DNS server issue?
You can troubleshoot a DNS server issue by performing a series of steps such as restarting your router and modem, using public DNS servers, flushing your DNS, and updating your network adapter driver. These steps can help resolve the issue and allow you to connect to the internet again.
What are some reasons why my DNS server is not responding?
There are several reasons why your DNS server may not be responding. It could be due to a misconfiguration of your network settings, a problem with your router or modem, an issue with your internet service provider, or a problem with your network adapter driver. Identifying the root cause can help you resolve the issue more effectively.
How can I clear my DNS cache?
You can clear your DNS cache by using the command prompt on Windows or the terminal on Mac OS. You can also clear your cache on specific web browsers such as Google Chrome and Mozilla Firefox. Clearing your cache can help resolve any issues caused by outdated or corrupt DNS cache.
How can I update my network adapter driver?
You can update your network adapter driver by finding the latest driver online from the manufacturer’s website or by using a driver update software. Installing the latest driver can help resolve any issues related to outdated or incompatible drivers, and can improve the overall performance of your network adapter.