If you’re a Lenovo Yoga 900 user, you may have experienced a DNS server problem, which can be frustrating to deal with. DNS issues can prevent you from accessing websites or slow down your internet speed. In this article, we’ll provide you with a step-by-step guide to troubleshoot and fix DNS server problems on your Lenovo Yoga 900.
The first step in resolving DNS issues is to identify the source of the problem. Some common causes of DNS issues on Lenovo Yoga 900 include incorrect network settings, outdated drivers, or a corrupted DNS cache. Once you’ve identified the problem, you can take the necessary steps to fix it.
Don’t let DNS server problems slow you down. In this comprehensive guide, we’ll walk you through the process of identifying and fixing DNS issues on your Lenovo Yoga 900, so you can get back to browsing the web with ease.
Identifying DNS Issues on Lenovo Yoga 900
If you’re having trouble connecting to the internet on your Lenovo Yoga 900, there’s a chance you may be experiencing DNS issues. The DNS, or Domain Name System, is responsible for translating domain names into IP addresses that can be read by your computer. When there’s a problem with your DNS, your device may not be able to connect to the internet.
Slow internet speeds or difficulty connecting to websites are some common indicators of a DNS issue. If you notice that your device is frequently disconnecting from your network, or if you’re having trouble streaming videos or downloading files, there may be a problem with your DNS.
Checking your network settings is the first step to diagnosing a DNS issue. Ensure that your device is connected to the correct network and that the network is functioning properly. If your network is functioning correctly, but you’re still having issues, there may be a problem with your DNS settings.
Running a diagnostic tool can help you identify the root of the problem. Windows and Lenovo have built-in diagnostic tools that can help identify network connectivity issues. These tools will scan your device for issues and provide potential solutions to help you get your device back online quickly.
If you’ve identified a DNS issue and need to fix it, don’t worry! There are several steps you can take to troubleshoot and fix DNS issues on your Lenovo Yoga 900. Keep reading for a step-by-step guide on how to troubleshoot and fix DNS problems on your device.
Slow or Unresponsive Internet Connectivity
Check your Wi-Fi signal: Poor signal strength can cause slow or unresponsive internet connectivity. Check if you are connected to the correct Wi-Fi network and move closer to the router to improve signal strength.
Restart your router: Sometimes, restarting your router can help fix slow or unresponsive internet connectivity. Simply unplug the power cord from the router, wait for a few seconds, and plug it back in.
Disable VPN: If you are using a VPN, disable it temporarily to see if it is causing slow internet connectivity. Sometimes, VPNs can reduce internet speed, so try disconnecting and reconnecting without the VPN enabled.
Clear cache and cookies: Clearing your browser cache and cookies can help improve internet speed. Over time, cached data can slow down internet connectivity.
If the above steps do not improve your internet connectivity, try resetting your DNS cache or updating your network drivers, as these can also cause slow or unresponsive internet connectivity.
Error Messages when Accessing Websites
If you are receiving error messages when trying to access websites, this could indicate a DNS issue on your Lenovo Yoga 900. Here are some possible solutions:
- Clear your browser cache: Your browser may be storing outdated DNS information, causing errors. Clear your cache to refresh the information.
- Disable browser extensions: Some browser extensions can interfere with DNS resolution. Disable them and try accessing the website again.
- Check website URL: Double-check the website URL to ensure there are no typos or errors. DNS errors can occur if the URL is entered incorrectly.
- Try a different browser: If the issue persists, try accessing the website in a different browser. This can help determine if the issue is browser-specific or a DNS problem.
- Flush DNS cache: Clearing the DNS cache can resolve some DNS issues. Open the Command Prompt and enter “ipconfig /flushdns”.
- Change DNS server: Your default DNS server may be experiencing issues. Change your DNS server to a public DNS server such as Google DNS or OpenDNS.
If none of these solutions work, you may need to contact your internet service provider or Lenovo support for further assistance.
Intermittent Internet Connection
If you’re experiencing intermittent internet connectivity on your Lenovo Yoga 900, there are several things you can try to resolve the issue. Here are some troubleshooting steps you can take:
- Restart Your Router: If you are experiencing intermittent internet connectivity, the first thing to try is to restart your router. This will often solve the issue, especially if you haven’t restarted your router in a while.
- Check Your Wi-Fi Signal: If you’re connected to a Wi-Fi network, check your signal strength. If your signal is weak, move closer to your router or try connecting to a different Wi-Fi network with a stronger signal.
- Disable Wi-Fi Power Saving: Some devices have a power saving feature that can cause issues with your Wi-Fi connectivity. Try disabling this feature and see if it improves your connection.
- Update Your Network Drivers: Outdated network drivers can cause connectivity issues. Check if there are any updates available for your network drivers and install them if necessary.
If the above steps don’t work, you may want to contact your internet service provider to see if there are any issues with your service. They may be able to help you diagnose and fix the problem.
Step-by-Step Guide to Troubleshooting DNS Problems
If you’re experiencing DNS problems on your Lenovo Yoga 900, you’ll need to follow a few simple steps to get your internet connection up and running again. Here’s a step-by-step guide to help you troubleshoot DNS issues:
Step 1: Restart Your Computer
The first step in fixing any DNS problem is to simply restart your computer. This can sometimes help to reset any settings that might be causing the problem.
Step 2: Check Your Network Connection
Make sure your Lenovo Yoga 900 is connected to your network properly. If you’re using a wireless connection, make sure your Wi-Fi is turned on and your computer is connected to the correct network.
Step 3: Check Your DNS Settings
Open the Control Panel on your Lenovo Yoga 900 and go to Network and Sharing Center. Click on Change adapter settings, then right-click on your network connection and select Properties. Click on Internet Protocol Version 4 (TCP/IPv4) and make sure that Obtain DNS server address automatically is selected.
Step 4: Flush Your DNS Cache
If the above steps don’t work, you can try flushing your DNS cache. Open the Command Prompt on your Lenovo Yoga 900 and type “ipconfig /flushdns” and press Enter. This will clear your DNS cache and might help to resolve any DNS problems you’re experiencing.
Step 5: Reset Your Router
If all else fails, try resetting your router. Simply unplug it from the power source, wait a few seconds, and then plug it back in again. This can sometimes help to fix DNS problems that are caused by issues with your router.
By following these steps, you should be able to troubleshoot and fix any DNS problems you’re experiencing on your Lenovo Yoga 900.
Verify Your Network Connection
If you are having DNS problems on your Lenovo Yoga 900, the first step to troubleshooting the issue is to verify your network connection. Follow these steps:
- Check your Wi-Fi signal: Make sure that your device is connected to a stable Wi-Fi signal. Check if the signal is strong enough for your device to function properly.
- Restart your modem and router: If you are experiencing intermittent connectivity, restarting your modem and router may help resolve the issue. Unplug the power cords of both devices, wait for 30 seconds, and plug them back in.
- Run the Network Troubleshooter: Windows has a built-in Network Troubleshooter that can automatically detect and fix network-related issues. Go to Settings > Network & Internet > Status > Network Troubleshooter and follow the prompts to diagnose and resolve any connectivity problems.
- Check for any physical damage: Check your cables, connectors, and ports for any damage or wear and tear. If there is any damage, replace the affected parts.
Once you have checked your network connection and made sure it is stable, you can move on to other troubleshooting steps.
Resetting the DNS Cache on Your Lenovo Yoga 900
If you’ve tried verifying your network connection and updating your network drivers, but are still experiencing DNS issues, the next step is to reset the DNS cache. The DNS cache is a temporary database that stores information about recent DNS lookups. Clearing the DNS cache can help fix issues related to outdated or corrupted DNS data.
Step 1: Open Command Prompt as an administrator. To do this, right-click on the Start menu and select “Command Prompt (Admin).”
Step 2: In the Command Prompt window, type “ipconfig /flushdns” and press Enter.
Step 3: Wait for the message “Successfully flushed the DNS Resolver Cache” to appear before closing the Command Prompt window.
Step 4: Restart your Lenovo Yoga 900 to ensure the DNS cache is completely cleared.
Step 5: Once your laptop has restarted, try accessing the websites or applications that were giving you DNS errors. Hopefully, the issue has been resolved.
Using Command Prompt to Clear the DNS Cache
Step 1: Press the Windows key + X and select Command Prompt (Admin) from the menu that appears.
Step 2: Type the following command and press Enter: ipconfig /flushdns
Step 3: Wait for the confirmation message that says “Successfully flushed the DNS Resolver Cache.”
If you encounter any errors, try running the Command Prompt as an administrator or restarting your computer before attempting the steps again.
Clearing the DNS cache can help fix internet connection issues on your Lenovo Yoga 900 by removing any corrupted or outdated DNS information that may be causing problems. Try this step if you are experiencing slow or intermittent internet connection or if you are getting error messages when accessing websites.
Using the Windows Troubleshooting Tool to Reset DNS Settings
If the manual method of resetting the DNS cache does not resolve your issue, you can try using the Windows Troubleshooting tool to reset your DNS settings.
To use the tool, go to the Control Panel and select “Troubleshooting.” From there, choose “Network and Internet” and then “Internet Connections.” The tool will then run a diagnostic and attempt to fix any issues with your DNS settings.
If the tool is unable to fix the issue, it may provide you with further information on what the problem could be. You can then use this information to perform additional troubleshooting steps or seek further assistance.
Manually Clearing DNS Cache via Command Prompt
DNS cache stores IP addresses of web servers that contain pages recently accessed. When a page is accessed, the DNS cache looks up the IP address of the site, then loads it. The cached IP address can be outdated, however, causing connectivity problems. Clearing the DNS cache can fix this issue.
To clear the DNS cache via Command Prompt, first, open it by pressing the Windows key and typing “cmd”. Right-click on “Command Prompt” and select “Run as administrator”. Type “ipconfig/flushdns” in the prompt, then hit enter. You should receive a message stating that the DNS Resolver Cache has been successfully cleared.
If you have any issues using the “ipconfig/flushdns” command, you can also try using the “netsh” command. Open Command Prompt as administrator and type “netsh int ip reset c: esetlog.txt”. This will reset the TCP/IP settings and clear the DNS cache.
Updating Your Network Drivers on Lenovo Yoga 900
If you are experiencing network issues with your Lenovo Yoga 900, one of the potential causes could be outdated or corrupted network drivers. Updating these drivers can often resolve the problem.
The first step is to identify which network adapter you have on your device. You can do this by going to the Device Manager and expanding the Network Adapters category.
Once you have identified the adapter, you can download the latest driver from Lenovo’s website or the website of the network adapter manufacturer. Make sure you select the correct version for your device and operating system.
After downloading the driver, install it by following the installation instructions provided. You may need to restart your device for the changes to take effect.
If the above steps do not resolve the issue, you may need to uninstall the existing network driver and then reinstall the updated driver. This can be done by going to the Device Manager, right-clicking on the network adapter, selecting Uninstall, and then restarting your device before installing the updated driver.
Identifying Outdated Network Drivers on Lenovo Yoga 900
If you are experiencing network connection problems on your Lenovo Yoga 900, outdated network drivers could be the culprit. To identify if this is the case, you can follow these steps:
- Open Device Manager: You can do this by pressing the Windows key + X and selecting Device Manager from the list.
- Expand Network Adapters: Click on the arrow to the left of the Network Adapters category to expand it.
- Check for Driver Status: Look for any network adapters with a yellow exclamation mark next to them. This indicates that the driver needs to be updated or reinstalled.
If you have identified an outdated network driver, you can proceed to update it to resolve your network connection issues.
Using Device Manager to Update Network Drivers
If you suspect that outdated network drivers are causing DNS problems on your Lenovo Yoga 900, the first step is to identify the specific drivers that need updating. This can be done through the Device Manager tool.
To access Device Manager, press the Windows key + X and select Device Manager from the list of options. Look for the Network Adapters category and expand it to view the list of installed network adapters. Right-click on the adapter you want to update and select Update Driver Software. You will be prompted to choose between automatically searching for updated drivers or manually browsing for drivers. Choose the appropriate option and follow the prompts to complete the update.
It’s important to note that if Windows is unable to find updated drivers through automatic search, you may need to manually download and install the drivers from the manufacturer’s website.
After updating the network drivers, it’s recommended to restart your computer to ensure the changes take effect. You can then check if the DNS problems have been resolved.
Downloading and Installing Network Drivers from Lenovo Website
Step 1: Visit the Lenovo website and go to the support page for your Lenovo Yoga 900 model.
Step 2: Select “Drivers & Software” and choose your operating system.
Step 3: Locate the “Networking: Wireless LAN” or “Networking: LAN” category and download the latest driver for your network adapter.
Step 4: Run the downloaded driver file and follow the installation wizard to install the new network driver on your Lenovo Yoga 900.
It is recommended to restart your computer after installing the new driver to ensure it is properly installed and working correctly.
Contacting Lenovo Support for DNS Issues
If none of the previous solutions have resolved the DNS issue on your Lenovo Yoga 900, it might be time to contact Lenovo support.
When contacting Lenovo support, be sure to provide as much detail as possible about the issue, including when it started, what you have already tried, and any error messages you have received.
The Lenovo support team will be able to provide guidance on the best course of action for resolving the issue, which may involve further troubleshooting or repair options.
Remember to provide your device’s serial number and any warranty information when contacting Lenovo support to ensure prompt assistance.
Lenovo Technical Support Hotline
If you’re experiencing DNS issues on your Lenovo Yoga 900 and need assistance from Lenovo Technical Support, you can contact them via their hotline at 1-855-253-6686.
Before calling, make sure you have your Yoga 900’s serial number and purchase date on hand. This will help the support representative quickly identify your device and provide you with the appropriate support.
The hotline is available 24/7, so you can contact Lenovo Technical Support at any time. However, wait times may vary depending on the time of day and the volume of calls they receive.
Frequently Asked Questions
What causes DNS server problems on Lenovo Yoga 900?
DNS server problems on Lenovo Yoga 900 can be caused by various factors, such as network configuration issues, outdated drivers, and DNS cache problems.
How can I diagnose DNS server problems on Lenovo Yoga 900?
You can diagnose DNS server problems on Lenovo Yoga 900 by performing a DNS flush, updating network drivers, and using Windows Network Diagnostics tool to troubleshoot the issue.
What is a DNS flush, and how can it help fix DNS server problems on Lenovo Yoga 900?
A DNS flush clears the DNS cache and can help fix DNS server problems on Lenovo Yoga 900 by resolving conflicts and refreshing network connections.
Can I fix DNS server problems on Lenovo Yoga 900 without technical expertise?
Yes, you can fix DNS server problems on Lenovo Yoga 900 without technical expertise by using built-in Windows tools such as the Network Diagnostics tool and Command Prompt.
When should I contact Lenovo technical support for DNS server problems on Lenovo Yoga 900?
You should contact Lenovo technical support for DNS server problems on Lenovo Yoga 900 if the issue persists after attempting to troubleshoot the issue or if you encounter other hardware or software issues.